Privacy Policy (Tippu Driver APP)

Last updated: January 01, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Application: Refers to Tippu Driver, the software program provided by the Company.
• Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TIPPU CONSUMER DIVISION INDIA PRIVATE LIMITED, located at DOOR NO 3/161A, PALAKKAPARAMBA, KAVANOOR, MALAPPURAM, MALAPPURAM, Malappuram - 673639, India (IN).
• Country: Refers to Kerala, India.
• Device: Any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Application.
• Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Location Data

While using Our Application, We may collect and process information about Your precise location, including background location data. This is collected to provide and improve our Service, such as identifying nearby delivery orders for drivers and optimizing delivery routes.

We collect this data with Your explicit consent and may process location data in the following ways:

• Foreground Location Access: When You actively use the application, Your location is used to display relevant features such as nearby orders and navigation.
• Background Location Access: Background location access is used to match grocery delivery orders with the nearest available drivers and enable seamless order assignment and tracking for delivery purposes.

You can control or disable access to location data at any time through Your device settings. However, some features of the Service may not function correctly if location access is restricted.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including monitoring the usage of our Service.
• To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide allows You to access certain functionalities of the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
• To manage Your requests: To attend and manage Your requests to Us.
• For other purposes: We may use Your information for data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and improving our Service and user experience.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information by signing into Your Account and visiting the account settings section. You may also contact Us for assistance.

Contact Us